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The Clinical Surgeon

blankThe clinic surgeon likes to simplify everything. Removing a part of the team or an item of contention temporarily removes the problem but is unlikely to clear the underlying problem which is eating away at the team like a cancer.

measure what you can easily measure,
second, ignore what can't be easily measured or give it a number, this is misleading,
third, assume what can't be easily measured isn't important, this is blindness,
fourth, assume what can't be easily measured doesn't exist, this is suicide.

(Handy 1994)

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